We’re here to help with orders, product questions, and general support. Send us a message using the form below or reach out directly by email or phone.
Get in touch
- Email: contact@olvri.com
- Phone: +1 302 314 5634
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Mailing address:
Olvri — operated by Lamplod LLC
651 N Broad St, Suite 201
Middletown, Delaware 19709, United States
How we can help
- Order & shipping questions — status, tracking, address corrections
- Returns & exchanges — eligibility, instructions, and authorizations
- Product details — sizing, materials, care
- Wholesale & partnerships — business inquiries and collaborations
Before you send a return
Please email us first at contact@olvri.com with your order number to receive return authorization and the correct return address. Returns sent without authorization may be refused. For full details, see our Returns & Refunds Policy.
Order information to include
Providing these details helps us assist you faster:
- Order number
- Full name and email used at checkout
- Item(s) in question
- Photos (for any damage/defect claims)
Common questions
- Shipping & Delivery: See delivery windows and options in our Shipping Policy.
- Returns & Refunds: Learn about our 30-day return window and conditions.
- Privacy: How we collect and use your information is outlined in our Privacy Policy.
- Terms: Please review our Terms & Conditions for site use and purchases.
- Accessibility
If you experience any difficulty using our website or need information in another format, contact us at contact@olvri.com and we’ll do our best to assist.
Olvri is operated by Lamplod LLC.